1. Definitions
"Bingo Bucks" means the free currency, or any part thereof, issued by Bingo.com, which has no convertible value to any other currency, may never be withdrawn from a Player's account, and may only be used to enter sweepstakes available from time to time at www.bingo.com.
"Free Games" means any games accessible at www.bingo.com which do not require a Stake to play.
"Games" means any of the games available to be played at www.bingo.com.
"Cash Games" mean pay to play bingo and casino Games, which can be played using Cash, accessible at www.bingo.com and regulated under official gaming license number 8048/JAZ, granted by the sovereign Government of the Netherlands Antilles.
"Player", "You" or "you" means a registered user of the website www.bingo.com.
"Cash" means United Kingdom Pounds Sterling or any part thereof.
"Stake" or "Bet" means the payment, with Cash, made to wager on one of the Cash Games - and includes the act of purchasing bingo cards.
"Website" means the set of interconnected pages whose homepage can be found at www.bingo.com.
"Winner" means a Player who wins as a result of a placing a stake on a wager.
"Progressive Jackpot" means a jackpot whose payout total, if not won during the previous game, is incrementally increased every time a game is played.
2. Introduction and Company Details
These terms and conditions constitute a legally binding agreement between: You and Bingo.com N.V. ("Bingo.com"). The Games are operated by Bingo.com under an underlying software system licensed to us by Aberrant Software Inc.
2.1 Bingo.com's registered address is Kaya W.F.G. (Jombi) Mensing 27, Curacao, Netherlands Antilles.
2.2 All Players understand, and hereby acknowledge, that no purchase is necessary to play games at www.bingo.com (the "Website"). If you wish to play for free, you may play any of the Free Games.
2.3 By completing the registration form on the "Sign Up" page on the Website, you are deemed to have accepted all the Terms of Use (including our Privacy Policy, Terms and Conditions and these Rules), and thereafter on each subsequent login you are deemed to have accepted the prevailing Terms of Use. In the event of a conflict between any of the provisions in the Terms of Use, if the matter is specific to the Cash Games or financial issues related thereto, these Rules will prove determinative.
3. Opening Your Account
3.1 Minimum Age. You must be at least 18 years old to register and join this Website. This includes playing the Games and using the game console chat functionality. We reserve the right to invalidate accounts if we find a Player is younger than 18 years old and we may request additional information to confirm a Player's age at any time. Any Player found to be younger than 18 will have their account frozen and potentially confiscated, in Bingo.com's sole discretion, and their winnings deemed to be null and void.
3.2 Age and Identity Verification. The name on your account must match your true and legal name and identity and the name on your account registration must match the name on the credit card(s) or other payment accounts used to deposit or receive monies in your account. Failure to supply such documentation may result in suspension of your account. You are prohibited from holding more than one (1) Account. If you have more than one (1) account or accounts in different names, then you must contact us immediately to have your accounts managed so that you only have one (1) Account. Bingo.com reserves the right to close your account(s) if you open multiple accounts. Should Bingo.com have reasonable grounds to believe that multiple accounts have been opened with the intention to defraud the company, it reserves the right to cancel any transaction and void any winnings related to any such accounts.
To verify your identity, Bingo.com reserves the right to request at any time satisfactory proof of identity (including but not limited to copies of a valid passport / identity card and/or any payment cards used) and proof of address (including but not limited a recent utility bill or bank statement). Bingo.com also reserves the right to use an independent reference agency to verify Players ages and identities. In addition, Bingo.com may request proof of age for any Player at any time notwithstanding that evidence may have been provided by such Player at the time of registration.
3.3 Under Age Wagering is Void. Any activity by Players found to be under 18 years old will be declared void regardless of any winnings. No refunds are given on void wagers.
3.4 International Activity. Some countries prohibit some or all of the forms of gambling available on this Website. You are responsible for ensuring that you are familiar with your country's laws relating to gambling. If the form of gambling available on this Website is illegal in your country, you must refrain from playing any of the Games as well as from using any of the payment methods available on the Website for such purposes. In particular, residents of the Netherlands Antilles, Anguilla, Canada, the United States of America, France and Turkey, are expressly not permitted to play.
3.5 Illegal Wagering is Void. Bingo.com does not accept liability for any breach by you of the applicable laws of your country of residence. Bingo.com reserves the right at its sole discretion to declare any wager as void if a Player is identified as playing illegally, in which event no winnings will be paid.
3.6 Indemnification. You will defend, indemnify and hold harmless Bingo.com, its parent or subsidiary companies, officers, directors, employees and agents from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, alleging or resulting from your use of the Website, the Games, or any other content contained therein or breach of any of the Terms of Use. Bingo.com shall provide notice to a Player of any such claim, suit or proceeding and shall assist, at the Player's expense, in defending such claim, suit or proceeding.
3.7 Registration. All required information must be completed upon registering on the Website. You can play the Free Games without providing additional information.
3.8 Secure Player Details. Bingo.com executes transactions in secure mode using Verisign certification, so any personal and financial details you submit are encrypted during transmission. Bingo.com takes every precaution to protect sensitive information provided by you to the Website. Subject to the limitations of the Internet browser you are using to access the Website, information submitted by you is encrypted using 128bit SSL encryption, the highest level of encryption for standard web browsers.
3.9 Deposits. Should you wish to deposit Cash in order to play the Cash Games, you will be required to submit additional details depending upon the deposit method you choose. These deposit methods can be found on the "Deposit" page in the "Cashier" section. Please note that, if you are using credit/debit cards, the name on your credit/debit card must match your first and last name and you must only use your own credit/debit cards in your registered name to make deposits. Deposits will appear on your statements from the various deposit methods as specified on the confirmation screen you see after making a successful deposit. In the event that there is a charge back for whatever reason, you accept and acknowledge that Bingo.com will be able to suspend your account indefinitely to enable investigation and resolution of the matter. During such period any monies due or requested will be withheld.
3.10 Encrypted Card Details. For credit/debit card transactions, we require your 3 digit Card Security Code (also know as CVV number) usually found on the back of your credit/debit card so that your card issuing bank can confirm the integrity of your deposit. If you have registered for either "Verified By VISA™" or MasterCard Secure Code™", you will be prompted by your bank to enter your authentication code to complete the transaction.
3.11 Secure Communications. Any financial and deposit information is transmitted between our secure servers and the secure servers of leading e-commerce payment companies who in turn have secure encrypted links between themselves and leading banks. Bingo.com's employees do NOT have access to your full debit/credit card details.
3.12 Minimum and Maximum Deposits. The minimum deposit you can make is £5. Depending upon the deposit method you choose, there are a variety of maximum amounts you can deposit daily, weekly or monthly. These are controlled automatically by our system but, if you have a question as to what these amounts are, please contact our Customer Service department at support@bingo.com and we will be pleased to advise you as to the details. Bingo.com may amend customer deposits limits, either generally or for you in particular, in its complete discretion.
3.13 Website Wagering Only. You may only place wagers for the Cash Games through the Website. Attempts to place wagers through any other medium, including telephone, fax or post, will not be accepted.
3.14 Interest on Player Account Funds. Interest will not be payable on monies held in Player accounts as these are deemed to be advance payments for intended wagering.
3.15 Up to Date Personal Details. It is your responsibility to ensure that your personal details are kept up to date. If necessary we will contact you at your registered email address, by phone, or by letter. We will phone your mobile number in preference to your home number, if you register your mobile number.
3.16 Player Responsibility for Keeping Player Details Secure. Your account number, password and personal question details are issued for your personal use and should be kept private at all times. You are responsible for all gaming transactions conducted through your account where the correct account number, password and personal question details have been entered by the person wagering.
3.17 If Player Details no Longer Secure. You should not under any circumstances divulge your password or account details to any third party. Where you have reason to believe that a third party may be in possession of your password and/or account details, you are responsible for contacting Bingo.com's Customer Support department immediately at support@bingo.com to register a replacement password.
3.18 Update Details. You are also responsible for keeping accurate details provided at registration and/or at times of making deposits up to date. For security reasons, please contact Customer Support to request any changes to your personal account information.
3.19 Closing Player Accounts. Bingo.com reserves the right to close an account at any time without explanation. Unused advance payments will be refunded to Players.
4.2 Deposit & Non-Deposit Bonuses. Qualifying Players will have their Bonus account credited with a deposit bonus, as defined by Bingo.com from time to time in its sole discretion, providing their Cash deposit meets the minimum and maximum deposit requirements. Bingo.com may, from time to time, give qualifying Players bonus money without requiring the Player to make a corresponding deposit (a "Non-Deposit Bonus"). A Non-Deposit Bonus is never withdrawable regardless of any rollover requirements. Bingo.com may restrict Non-Deposit Bonus money to play in certain cash games only.
4.3 Hierarchy of Accounts for Staking Purposes. If a Player has a positive balance in their Cash Account, any Stake will be taken from such Cash Account. If a Player's Cash Account has been reduced to 0 and there is a positive balance in the Winnings Account, any Stake will be taken from such Winnings Account. If a Player's Cash Account and Winnings Account are both at 0, and there is a positive balance in the Bonus Account, any Stake will be taken from Bonus Account. If a Player's Cash Account, Winnings Account, and Bonus Account are all at 0, and there is a positive balance in the Bonus Winnings Account, any Stake will be taken from such Bonus Winnings Account. If a Player's Cash Account, Winnings Account, Bonus Account, and Bonus Winnings Account are at 0, any Stake will be taken from the Bingo Bucks Account. At all times, Bingo.com's system will attempt to take a Stake from the first account that has a positive balance in the strict order of the Cash Account, the Winnings Account, the Bonus Account, the Bonus Winnings Account, and the Bingo Bucks Account.
4.4 Winnings Credited to Appropriate Account. Monies won from wagers made from the player's Cash Account will always be credited to the Player's Winnings Account. If a Player is playing any of the bingo games, monies won from wagers made from the Player's Bonus Account will be credited to the Player's Winnings Account. A Player's Cash Account and Winnings Account will only be available for withdrawal subject to a 4 times rollover rule. What this means is that the player must wager 4 times the amount of the original cash deposit plus bonus (in any of the bingo games) in order to have any account eligible for withdrawal. If a player is playing any non-bingo games, the player must wager 12 times the amount of the original cash deposit plus bonus in order to have any account eligible for withdrawal.
4.5 Withdrawals Subject to Audit by Bingo.com. All withdrawals will be subject to audit before being processed. Bingo.com reserves all rights to void bonuses or any winnings for failed audits and reserves the right to modify these rules or cancel this promotion at its sole discretion.
5.2 Confirmed Wagers. Bingo.com cannot cancel wagers once they have been confirmed by Bingo.com in your account, unless the wager is declared void for reasons outlined in these Terms.
5.3 Accurate Wagering Records. Despite every effort to ensure total accuracy, we do not accept responsibility for any errors or omissions in respect of information provided on the site.
5.4 Deduction of Wagers / Unresolved Wagers. Stakes will be deducted from your account at the time of placing your Bet, no matter when the result is determined. Bingo.com cannot refund Bets placed on games where Bets have been purchased for future draws that have not yet been resolved. Such Bets will be resolved upon completion of such games and winnings, if applicable, credited to Players accounts at that time.
6.2 Bingo.com's Wagering Decision is Final. You agree that Bingo.com and its records shall be the final authority in determining the terms of any wagers you place and the circumstances in which they were made.
6.3 Players Sole Responsibility for Winnings. Any applicable taxes and fees in connection with any winnings awarded to you or any other payments to you are your sole responsibility. Bingo.com may report and withhold any amount from your winnings in order to comply with any applicable law. Winnings cannot be transferred, substituted or redeemed for any other winnings.
6.4 Payment Requests. Bingo.com will make payouts on Friday every week. Payment of funds which you withdraw shall be made by cheque, wire, credit card and/or any other manner which the Company selects in its sole discretion, although we will try to accommodate your preferences. Notwithstanding anything else contained in these Rules, Bingo.com reserves the right to refuse payment if a person claiming payment is unable to provide evidence proving their eligibility as the named account holder and is authorised to use the credit, debit card or other payment method which was used to pay for the winning ticket.
6.5 Incorrect Payment Account Details. It is the sole responsibility of the Player to submit the correct information with respect to payment requests. Bingo.com will not repay incorrect, successful payments due to incorrect details provided by a Player. If a payment is unsuccessful, Bingo.com will notify the Player and request corrected payment details.
6.6 Minimum and Maximum Withdrawals. Players can make withdrawals of £20.00 or above. Credit card withdrawals, subject to whether Bingo.com consents to allowing the particular withdrawal via credit card, are limited to £5,000.00 per day. Neteller withdrawals are limited to £2,500.00. Withdrawals may be subject to proof of identity checks at Bingo.com's discretion.
6.7 Withdrawal of Major Jackpot Winnings. If you win any prize and/or jackpot where the amount won is over £10,000, and you request a withdrawal of those winnings, you agree that Bingo.com will have the complete discretion to pay such amount to you over a period of time. In that event, once you make the withdrawal request, your cash account balance will immediately be reduced by the amount of such withdrawal request and Bingo.com will make payments to you in due course.
6.8 Old Accounts. If a Player has not logged into the Website for a period of two years, Bingo.com reserves the right to close that Player's account and confiscate any funds remaining on deposit, without any further recourse from the Player.
6.9 Confirmation of Payment Requests / Account Debiting. Once you have submitted your request you will see a confirmation message that the transfer has been accepted and your cash account balance will immediately clear to zero or to the balance of the amount in your cash account not withdrawn. Assuming, the payment is approved by Bingo.com, Cash will be transferred by the appropriate withdrawal method on the next upcoming Friday.
6.10 Payment Authorization. For security reasons Players making large first time withdrawals may have to provide some additional information to ensure stringent safeguards are maintained. This is to protect our Players and ensure no fraudulent activity is carried out.
6.11 Progressive Jackpot Winnings. All progressive winnings will be subject to final confirmation by Bingo.com. This decision will be final and no correspondence will be entered into.
6.12 Progressive Jackpot Accuracy. Bingo.com has taken every reasonable precaution to ensure that the progressive value displayed in the game matches the value on the game server. Please note that it is the progressive value on the server that is used when the progressive is paid out. A small discrepancy may arise due to the delay between the initial progressive being displayed to the Player and the progressive that is actually won and paid out.
6.13 Customer Transaction Enquiries. If you have any queries regarding transactions on your account, please click on the "Live Help" button on the Support Page or in the bingo games; send an email to support@bingo.com; phone 080-8238-0046. Calls may be monitored or recorded for training and security purposes.
6.14 Closing Accounts. Subject to the Old Accounts rule set out above, you may close your account and request payment of outstanding funds at any time. Bingo.com also reserves the right to temporarily suspend or permanently close your account (without assigning any reason). So long as you have complied with the foregoing obligations and the terms referred to in these Rules your outstanding funds, as recorded on Bingo.com's systems will be repaid to you.
7.2 Server Evidenced Bet Results. In the event that there is a discrepancy between either the numbers that a Player believes that they have entered or the graphic display of the game they have played and those in the database maintained by Bingo.com, the numbers in the database are considered valid and no correspondence disputing such issues will be entered into by Bingo.com.
7.3 Random Number Generator. You fully accept and agree that random number generator software, hosted on Bingo.com's servers in Curacao, Netherlands Antilles will determine the outcome of the Games.
7.4 Integrity of Random Number Generator (RNG). Bingo.com's RNG is checked periodically by external IT experts. Winnings & withdrawals are audited by external accountants to ensure monies owed are paid out to Players.
7.5 Automatic Game Playing / Manipulation of Software. Automatic playing of Games by software or any other manipulation of the Games or your/another Player's account data are strictly prohibited and may result in termination of your membership, deletion of all associated accounts, and the cancellation and/or confiscation of any outstanding prizes and deposits. Players that violate this policy will not be eligible for reinstatement under different screen names.
The Player acknowledges that full freedom from errors or incompleteness is impossible to achieve with respect to computer software. Should the Player become aware that the software contains such error or incompleteness the Player undertakes to refrain from taking any advantage whatsoever thereof. Moreover, promptly upon becoming aware of such error or incompleteness the Player shall notify Bingo.com in writing. __Should a Player fail to fulfil his/her undertakings under this clause, Bingo.com shall be entitled to full compensation for all costs, including costs for rectifying the software, that may arise out of the Player's omissions or actions in taking advantage of such errors or incompleteness.
7.6 Rules and Regulations Violations. Bingo.com reserves all legal rights and remedies against Players who violate the Terms of Use and any of rules and regulations associated with Bingo.com's Account membership and Games and, without limiting the generality of the foregoing, may terminate a Player's Account in its complete discretion for such violations.
7.7 Events Beyond Bingo.com's Control. Wherever possible, Bingo.com endeavours to ensure the full protection of all its Players and their Bets. However, there are certain events that are beyond Bingo.com's control. Should you become disconnected from the Website (for whatever reason), Bingo.com cannot be held liable for any losses that may result therefrom. Should a Player be disconnected after placing a wager and before the game is played, the results of that game will still be displayed on the Players account and any winnings or losses recorded accordingly.
7.8 Wager Result Acceptance. By placing any further Bets with Bingo.com, the Player accepts the results of any previous Bet. As such, the results of the previous wager are hereby deemed no longer in dispute and no refunds or other adjustments will be granted.
7.9 Bingo.com's Terms of Use. All games are played strictly subject to Bingo.com's Terms of Use. By playing at the Website, the Player is agreeing to abide by these Terms of Use.
7.10 Player Opt Out. You may instruct us to exclude you from participation in the Games by sending us an email to support@bingo.com with your user name and password. Use of this opt-out facility will result in your account being blocked and Bingo.com will not accept subsequent wagers from this account.
7.11 Site Activity Monitoring. Use of the Website will be closely monitored to ensure that no Player is using the Website with a frequency or in a manner which might suggest that he or she is using it for bookmaking and we reserve the right to withhold any monies and/or suspend and/or terminate the registration and/or account if Bingo.com considers that the Website is so being used.
7.12 Suspicious Activity. If Bingo.com determines, or suspects, that a transaction is suspicious and involves or may involve financial crime or similar activity, Bingo.com reserves the right to retain the amount of that transaction and any other transaction made by you.
7.13 Software Malfunction. Bingo.com reserves the right to withhold winnings and void wagers if a Player manipulates the games in a fraudulent manner or the software itself malfunctions.
7.14 Player Staking. Players must pay for each card purchase/bet from funds in their Player account as specified elsewhere in these Rules. If funds are not available in either the Player's Cash or Bonus accounts, as the case may be, the Player will not be allowed to wager until further funds are deposited.
8.2 Conditions of Entry. Incomplete entries are void. By entering, Players accept and agree to these Rules and the description of the particular contest, including all eligibility requirements. The Player who provides an e-mail address must be the registered subscriber of the e-mail account by which the entry is made. All entries become the property of Bingo.com. Neither Bingo.com, nor its respective affiliates, subsidiaries, divisions, advertising and promotion agencies, and respective employees of each, assume any responsibility for late, lost, incomprehensible or misdirected entries. Entry materials that have been tampered with or altered are void. Proof of e-mailing does not constitute proof of delivery.
8.3 Prizes. The total approximate retail value of a prize provided for in a contest will vary depending on the particular contest and prize combination. Bingo.com may substitute a prize of equal or greater value at its sole discretion. No transfer or substitution of prizes is permitted, except at Bingo.com's discretion. All prizes will be awarded and winners will be notified by email. Winners will have seven (7) days to reply to the email notifying them that they have won. Such reply must contain the winner's legal name plus physical mailing address. If Bingo.com does not receive a reply containing the above information within seven (7) days, the prize will be deemed to be void and Bingo.com will have no further obligation whatsoever to provide such prize to the winner.
8.4 Determination of Contest Winners. Contest winners will be determined in a random drawing from among all entries which satisfy the criteria set out in the particular contest description and comply with all relevant conditions contained in these Rules.
In the event of a dispute as to the identity of a winner based on an e-mail address, the winning entry will be deemed to be made by the authorized account holder when the entry was submitted. "Authorized account holder" is defined as the individual who is assigned to an e-mail address by an Internet access provider, on-line service provider or other organization that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.
8.5 Eligibility to Enter Sweepstakes. Bingo.com's Sweepstakes are open to all eligible Players (except where prohibited) who are 18 years of age or older at time of entry. Employees and their immediate families, including household members, of Bingo.com, its respective affiliates, subsidiaries, divisions, advertising and promotion agencies are not eligible. Winners agree that Bingo.com, its affiliates, advertising partners and their agencies and employees shall not be liable for injury, loss or damage of any kind resulting from participating in this promotion or from the acceptance or use of any prize awarded. Bingo.com reserves the right to verify eligibility qualifications of any winner.
9.2 Impersonation of Other 'Chat' Players. You may not impersonate another person (including celebrities and company representatives) nor post messages promoting illegal activity nor transmit advertising, promotional materials, chain letters or pyramid schemes nor make any commercial use of our service. Bingo.com may monitor your communications on the Games.
9.3 Chat Monitoring Levels. Bingo.com cannot monitor all of the Content, and we do not attempt to do so. If you encounter something you don't want to read or see in a Chat, please bring it either to the attention of our web moderators or send an email to support@bingo.com. By opening an account, you agree not to hold Bingo.com responsible for the publication of any Content (eg: offensive language) posted by Players.
9.4 Moderators. Moderators are there to watch over chat, provide live help support to Players and to help resolve disputes, should any arise. Our moderators have been given the authority by Bingo.com to deal with any such situation using their best discretion in keeping with appropriate conduct standards and the requirements of the Terms of Use. You can identify moderators as their names will show in the chat user list and will have the word 'Host' or 'Web' before their names. Impersonation of a moderator is strictly forbidden and any Player found doing this will have their account closed.
9.5 Harassment. If a Player indicates that he or she does not wish to chat with you and you continue to send messages to them or about them, this may be deemed as harassment. Players have the right to be left alone and chat with whom ever they wish. Slandering other Players is also considered harassment and is not allowed. Rapidly or repeatedly posting excessively long, duplicate, single character or word per line messages, or excessive random garbage, is deemed to be "flooding" and is not allowed.
9.6 Racist / Sexual Chat Content. Racist statements are strictly not allowed in any of the chat rooms. Promotion of racism or racist groups will result in account closure. Engaging in cyber sex in chat is not allowed and will result in account closure. Posting pornographic links and sex related sites is not allowed and will result in account closure.
9.7 Drug / Drug Use Chat Content. Drug talk and promotion of drug-related activities are not allowed.
9.8 Advertising. Use of the chat or any other page of this site for commercial or non-commercial promotion or advertisement without prior written agreement by Bingo.com is prohibited. Advertising services or the posting of links to other chat sites or pages, which are a summary of other chat sites or competing services in public or private is not allowed.
9.9 Other Forbidden Chat Content. Discussion of illegal activities, promotion of illegal activities, carrying on of illegal activities of any kind is not allowed in the chat. This includes hacking activities, drug activities, gang activities, cyber sex with underage users, stalking, etc.
9.10 Posting Personal Details. Posting personal emails, links to private, non-commercial, web pages is not encouraged and done at your own risk. We will not take further action, providing you are not selling and the page does not contain or promote racist, pornographic, or illegal content.
9.11 Feedback. We value all feedback whether positive or negative and we appreciate the time you have taken to let us know how you feel about the site. Please send us an email at support@bingo.com to tell us how we can improve our service to you. Providing as much information as possible will help toward answering your queries as quickly as possible.
9.12 Complaints. We do our best to provide fair and good service. If you have a complaint about Bingo.com, please send an email to support@bingo.com. Please do not come onto the chat and complain or in any other way disparage the site, chat or the games. If you have a complaint, it is much more effective to contact us directly. We make every effort to answer the majority of emails within 24 hours of receipt.
11.2 Publicizing Winners. As a condition of payment of winnings, winners agree that Bingo.com may post their username on the "Winner's' page, and may use the winner's username, voice, likeness, biographical information, winning entry and statements attributed to them for the purpose of advertising, trade, or promotional purposes without further compensation.
12. Limits on Liability
12.1 Limited Wagering Liability. The decision of Bingo.com will be final and binding on all matters and no further correspondence will be entered into. Bingo.com's liability in respect of any claim or loss will be limited to the stake paid by the Player.
12.2 Failed Networks Communication Liability. In particular, but without prejudice to the generality of the foregoing, Bingo.com will not be liable to any person for the failure of, or damage or destruction to, Bingo.com's central computer system or records, or any part thereof, - for delays, losses, errors or omissions resulting from failure of any telecommunications or other data transmission system, and for any delay resulting in non-receipt of any entry for a particular draw.
12.3 Events beyond Bingo.com's Control. Bingo.com will not be liable for any loss as a result of an act of God, an outbreak of hostilities, riot, civil disturbance, acts of terrorism, the act of any government or authority (including refusal or revocation of any licence or consent), fire, explosion, flood, theft, malicious damage, strike, lock-out, or industrial action of any kind.
12.4 Liability Outside of These Terms. The Parties shall not commit nor purport to commit the other to honour any obligation other than is specifically provided for by the Terms of Use.
12.5 Card Liability. Bingo.com does not accept liability for damages which may be caused by the interception or misuse of Players' credit card details on the Internet.
12.6 Supremacy of English-Version of Terms. These Rules and Regulations constitute the entire agreement and understanding between the Parties. If there is a discrepancy between the English language version of these Rules and any other language version, the English language version will be determinative.
13.2 Non-invalidation of all Terms. If any part of these terms is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from the remainder of these terms, which will continue to be valid and enforceable to the fullest extent permitted by law.
13.3 Account Disputes. Where there is any dispute concerning a Player's account, Bingo.com reserves the right to suspend the Player's account until a resolution is reached. Any disputes must be lodged in writing stating the date, time and details of dispute and sent via email to support@bingo.com. Bingo.com takes member disputes very seriously and endeavours to take all reasonable steps to investigate and resolve all disputes.
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