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Responsible Gaming

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Responsible Gaming

Betting should be fun. As an award-winning Responsible Operator, we’re experts in keeping our players safe.

So, if your time with us starts negatively impacting you financially or socially, please use our tools and support below.

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Keep it fun?

Be proactive and try to stay aware of your habits. We have handy tracking tools available to help playing responsibly become second nature.


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How do I limit my play?

Only spend the time and money you can afford, with a Deposit Limit or Product Block.


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How do I take a break?

If betting is having a negative impact and the limits you’ve set yourself aren’t doing enough to control your play, you can block access to your account for as long as you feel necessary.

If you do decide to take a break, we also recommend you install software to block betting sites:


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Can I get help & support?

Our customer support agents are always here to help with any questions or worries you may have. Talk to us by visiting the “Responsible Gaming” section in the Help Centre. We can also assist you with setting limits or using any of our tools.

If you or someone you know may be affected by problem gambling, we also recommend visiting the following trusted sites for support.


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Underage Gambling

To diminish the chance of underage gambling, we ask for identification and documentation if we suspect a customer is under 18. If you are worried that someone underage is using our site, please contact us via the Help Centre and we’ll take the necessary steps. You can also use an internet filter to reduce the chance of underage gambling in your home:

Gambling can be addictive. Play responsibly.
Responsible Gaming
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The official number and date of issue of the license is MGA/B2C/1031/2023 issued on 26th January 2024 valid until 25th January 2034. Kserol PLC is licensed by the Malta Gaming Authority (MGA). This public regulatory body is responsible for the governance of all forms of gaming based in Malta. Find out more about the MGA at www.mga.org.mt.
Gambling can be addictive. Play responsibly.